Real outcomes. Anonymised for client confidentiality.

The firm had outgrown its existing IT provider. Tickets were left open for days, MFA was inconsistently applied across partners and staff, and the leadership team had no clear view of risk ahead of their PII renewal.

Discovery audit, full Microsoft 365 hardening, identity baseline reset, and a clean transition onto ORBX Managed and ORBX Secure. Cyber Essentials Plus achieved before the PII renewal date.

Predictable monthly cost, a clear inclusion list, and a security posture the partners could sign off without caveats. Average ticket resolution moved from days to hours.

An attempted ransomware deployment was blocked by chance, not design. Backups were untested, the OT and office networks were on the same flat infrastructure, and the board had lost confidence in their incumbent supplier.

Immediate posture stabilisation, network segmentation between production and office systems, immutable backups validated against full restore tests, and a board-level reporting cadence.

The business now has documented resilience, tested recovery procedures and a clear separation between OT and IT. Insurance premiums reduced at the next renewal cycle.

The firm needed evidence of operational resilience, third-party risk oversight and impact tolerance testing. Their existing IT support arrangement had no security or governance layer to draw on.

ORBX Advisory engagement to map important business services and dependencies, ORBX Secure deployment for monitored protection, and a quarterly governance pack delivered into board meetings.

Documented resilience evidence aligned to FCA expectations. The compliance officer now has technical evidence ready for SMCR conversations and supplier audits.

An expanding SaaS company was losing enterprise deals on security questionnaires. They had no formal IT function, fragmented identity management and a sprawling SaaS estate procured by individual teams.

ORBX Managed deployment alongside ORBX Secure, identity consolidation in Microsoft Entra, SaaS estate inventory, and ISO 27001 readiness work delivered through ORBX Advisory.

The company passed its first three enterprise security reviews without conditions and entered ISO 27001 certification audit with documented control evidence ready.

The operator was running across four warehouses with intermittent connectivity, an aging WMS and a support model that escalated everything to one senior engineer. Outages were costing real money in SLA penalties.

ORBX Managed transition with proactive monitoring across all sites, network resilience improvements, and a documented escalation model with named engineers. Out-of-hours cover added through ORBX Secure.

Site-related outages reduced significantly within the first quarter. The customer now has reportable uptime evidence to share with their largest contract holders.

The school had an internal IT lead managing day to day, but no security baseline, no formal incident response plan and a Microsoft tenant with significant configuration debt. DfE expectations had moved faster than the IT setup.

Co-managed model alongside the in-house lead. Microsoft 365 hardening, safeguarding-aligned content filtering, documented incident response, and termly governance reviews with the bursar and headteacher.

The school is now aligned to the DfE digital and cyber standards with documented evidence. Governors have a clear picture of risk and the in-house lead has support without losing autonomy.